Photo by Kristina Lorraine Photography

Frequently Asked Questions

 

Do you require an appointment?


We want you to have the best bridal shopping experience possible, and this means you have your own bridal stylist as well as time blocked off in our private bridal suite. In order for this to happen, we require our brides to book appointments. We are able to accommodate up to 10 people in our large bridal suite. To book your appointment, please contact the store or schedule through our website here.


How long is a bridal appointment?


If it's your first time trying on gowns with us, your appointment will typically be 90 minutes in length. Many of our brides are able to find their dress in around an hour with the help of our dedicated and experienced stylists.

If you're revisiting to try on your favorite(s) and make your dress selection, we set aside 45 minutes.


What is the price range of gowns at All About the Gown?



Our wedding dresses range from $1,200 - $3,000, with the majority of the dresses being around $1,500. 

Are you a bride who is in need of a dress for under $1,000? That IS possible with us. We have a beautiful rack of dresses that are priced at or under $1,000. We also host sample sales throughout the year. Be sure to check our website frequently, and follow us on Facebook and Instagram for more information.


When should I start shopping for my wedding dress?


Because all of our gowns are made to order, we suggest ordering 9-12 months before your wedding date in order to allow time for your wedding gown to be made and shipped to us. Plus we want to make sure there is enough time for alterations once the dress arrives, which we recommend starting two months before your wedding date to allow ample time for fittings with your bridal seamstress.


My wedding is in less than six months -

can I still find my gown at All About the Gown?


Yes! Our brides can always find dresses to purchase from our showroom floor. Almost all of our designers can accommodate expedited delivery on special orders for an additional fee as well. 


What size are your sample gowns?


The majority of the gowns in-store range from a sample size 4 to size 18, with a number of styles in two different sizes. We also offer an entire plus size collection, from size 22W to 30W. Gorgeous gowns are not limited by size, and we encourage you to contact us with any concerns regarding size availability.


 

How  many people can I bring with to my appointment?


Our bridal suite can accommodate up to 10 guests, however, sometimes less is more.  We recommend bringing those whose opinions matter most when helping you shop for your wedding dress. Groups of 2-4 work best as that allows you to really focus on how YOU feel in the dress, instead of feeling overwhelmed or confused with too many opinions.

  

Do you allow returns?


Once a dress is special ordered or sold off the rack, it is yours. All sales are final. If you choose to not take your special order dress, you will lose your deposit since we cannot return dresses back to the manufacturer. We do not offer any exchanges or any type of consignment sales.


Do you have a question we didn’t answer?


Give us a call or send us an email.

262.249.0551

allaboutthegown@gmail.com