Frequently Asked Questions


Do you require an appointment?

We want you to have the best bridal shopping experience possible, and this means you have your own bridal stylist as well as time blocked off in one of our private bridal suites. In order for this to happen, we require our brides to book appointments. We are able to accommodate up to 7 guests (adults only, please) in our large bridal suite, and up to 5 guests in our small bridal suite. To book your appointment, please contact the store or schedule through our website here.

Is there a cancellation policy?

We understand sometimes schedule adjustments are necessary. We request you cancel or reschedule  your reserved appointment with 24 hours notice so we may offer your time to another bride as our availability is limited.

How long is a bridal appointment?

If it's your first time trying on gowns with us, your appointment will typically be 90 minutes in length. Many of our brides are able to find their dress in around an hour with the help of our dedicated and experienced stylists.

If you're revisiting to try on your favorite(s) and make your dress selection, we set aside 45 minutes.


How do I prepare for my appointment?

We want the moment you find your gown to be filled with excitement and happiness. If you find "the one" but your most important second opinion isn't in attendance, it can be a huge bummer to have to walk away until a later date. It's hard to recreate that moment a second time. Long story short - bring those whose opinions matter most when helping you shop for your wedding dress.

Groups of 2-4 work best. 

Most of our brides find their gowns on their first visit to All About the Gown- Yes, it's true!

...and it's OK to say "Yes!" on your first visit to your very first bridal salon.

Browse Pinterest and our wedding section on our website so you can show us some of your favorite bridal looks.

We love to see your vision for your big day!

What is the price range of gowns at All About the Gown?

Our wedding dresses range from $1,500 - $4,000, with the majority of the dresses ranging between $1,600-$2,400. 

Are you a bride who is in need of a dress for under $1,000?  We host sample sales throughout the year, which is when you would be able to find gowns for under $1,000 with us. Be sure to check our website frequently, and follow us on Facebook and Instagram for more information.

When should I start shopping for my wedding dress?

Because all of our gowns are made to order, we suggest ordering 9-12 months before your wedding date in order to allow time for your wedding gown to be made and shipped to us. Plus we want to make sure there is enough time for alterations once the dress arrives, which we recommend starting two months before your wedding date to allow ample time for fittings with your bridal seamstress.

My wedding is in less than six months -

can I still find my gown at All About the Gown?

Yes! Our brides can always find dresses to purchase from our showroom floor. Almost all of our designers can accommodate expedited delivery on special orders for an additional fee as well. 

What size are your sample gowns?

The majority of the gowns in-store range from a sample size 4 to size 18, with a number of styles in two different sizes. We also offer an entire plus size collection, from size 22W to 30W. Gorgeous gowns are not limited by size, and we encourage you to contact us with any concerns regarding size availability.


How  many people can I bring with to my appointment?

Our large bridal suite can accommodate a maximum of 7 guests (adults only), and our smaller bridal suite can accommodate a maximum of 5 guests. However, sometimes less is more.  We recommend bringing those whose opinions matter most when helping you shop for your wedding dress. Groups of 2-4 work best as that allows you to really focus on how YOU feel in the dress, instead of feeling overwhelmed or confused with too many opinions.



Can I bring children with me?

We are not able to accommodate children or strollers in the salon. Please make other arrangements for the little ones. 


Can I bring beverages and food to my appointment?

We do not allow any outside food or beverages in the salon. We do, however, offer complimentary water & champagne during the appointment.

Do you allow returns?

Once a dress is special ordered or sold off the rack, it is yours. All sales are final. If you choose to not take your special order dress, you will lose your deposit since we cannot return dresses back to the manufacturer. We do not offer any exchanges or any type of consignment sales.

Does your store have an elevator?

Unfortunately our store does not have an elevator. We are located on the second floor, which means there are stairs that need to be taken upon arrival. Our building is over 100 years old, and although very charming and beautiful, an elevator is one thing we wish we had. 

Do you have a question we didn’t answer?

Give us a call or send us an email.